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To subscribe to the main MySQL mailing list, send a message to the
electronic mail address mysql-subscribe@lists.mysql.com.
To unsubscribe from the main MySQL mailing list, send a message to
the electronic mail address mysql-unsubscribe@lists.mysql.com.
Only the address to which you send your messages is significant. The
subject line and the body of the message are ignored.
If your reply address is not valid, you can specify your address explicitly.
Adding a hyphen to the subscribe or unsubscribe command word, followed by
your address with the `@' character in your address replaced by a
`='. For example, to subscribe john@host.domain, send a message
to mysql-subscribe-john=host.domain@lists.mysql.com.
Mail to mysql-subscribe@lists.mysql.com or
ezmlm mailing list processor. Information about ezmlm is available at
the ezmlm Website.
To post a message to the list itself, send your message to
mysql@lists.mysql.com. However, please do not send mail about
subscribing or unsubscribing to mysql@lists.mysql.com, since any
mail sent to that address is distributed automatically to thousands of other
users.
Your local site may have many subscribers to mysql@lists.mysql.com.
If so, it may have a local mailing list, so that messages sent from
lists.mysql.com to your site are propagated to the local list. In such
cases, please contact your system administrator to be added to or dropped
from the local MySQL list.
The following MySQL mailing lists exist:
announce
-
This is for announcement of new versions of MySQL and related
programs. This is a low volume list that we think all MySQL
users should be on.
mysql
-
The main list for general MySQL discussion. Please note that some
topics are better discussed on the more-specialized lists. If you post to the
wrong list, you may not get an answer!
mysql-digest
-
The
mysql list in digest form. That means you get all individual
messages, sent as one large mail message once a day.
bugs
-
On this list you should only post a full, repeatable bug report, using
the mysqlbug script (if not running on Windows, in which case one should
include a description of the operating system and the MySQL version).
You should preferable test the problem using the latest stable or
development version of MySQL before posting!
Anyone should be able to repeat the bug by just using 'mysql test <
script' on the included test case. All bugs posted on this list will be
corrected or documented in the next MySQL release! If there was only
small code changes involved we will also post a patch that fixes the problem.
bugs-digest
-
The
bugs list in digest form
developer
-
A list for people who work on the MySQL code. On this list one
can also discuss MySQL development and post patches.
developer-digest
-
A digest version of the
developer list.
java
-
Discussion about MySQL and Java. Mostly about the JDBC drivers.
java-digest
-
A digest version of the
java list.
win32
-
All things concerning MySQL on Microsoft operating systems such as
Windows NT.
win32-digest
-
A digest version of the
win32 list.
myodbc
-
All things concerning connecting to MySQL with ODBC.
myodbc-digest
-
A digest version of the
myodbc list.
msql-mysql-modules
-
A list about the Perl support in MySQL.
msql-mysql-modules-digest
-
A digest version of the
msql-mysql-modules list.
You subscribe or unsubscribe to all lists in the same way as described
above. In your subscribe or unsubscribe message, just put the appropriate
mailing list name rather than mysql. For example, to subscribe to or
unsubscribe from the myodbc list, send a message to
Before posting a bug report or question, please do the following:
If you can't find an answer in the manual or the archives, check with your
local MySQL expert. If you still can't find an answer to your
question, go ahead and read the next section about how to send mail to
Writing a good bug report takes patience, but doing it right the first time
saves time for us and for you. This section will help you write your report
correctly so that you don't waste your time doing things that may not help us
much or at all.
We encourage everyone to use the mysqlbug script to generate a bug
report (or a report about any problem), if possible. mysqlbug can be
found in the `scripts' directory in the source distribution, or, for a
binary distribution, in the `bin' directory under your MySQL
installation directory. If you are unable to use mysqlbug, you should
still include all the necessary information listed in this section.
The mysqlbug script helps you generate a report by determining much
of the following information automatically, but if something important is
missing, please include it with your message! Please read this section
carefully and make sure that all the information described here is included
in your report.
If you can make a test case which clearly shows the bug, you should post
it the the bugs@list.mysql.com list. Note that on this list you
should only post a full, repeatable bug report, using the mysqlbug
script (if not running on Windows, in which case one should include a
description of the operating system and the MySQL version). You should
preferable test the problem using the latest stable or development
version of MySQL before posting! Anyone should be able to repeat the
bug by just using 'mysql test < script' on the included test case. All
bugs posted on this list will be corrected or documented in the next
MySQL release! If there was only small code changes involved we will
also post a patch that fixes the problem.
Remember that it is possible to respond to a message containing too much
information, but not to one containing too little. Often people omit facts
because they think they know the cause of a problem and assume that some
details don't matter. A good principle is: if you are in doubt about stating
something, state it! It is a thousand times faster and less troublesome to
write a couple of lines more in your report than to be forced to ask again
and wait for the answer because you didn't include enough information the
first time.
The most common errors are that people don't indicate the version number of
the MySQL distribution they are using, or don't indicate what
platform they have MySQL installed on (including the platform
version number). This is highly relevant information and in 99 cases out of
100 the bug report is useless without it! Very often we get questions like
``Why doesn't this work for me?'' and then we find that the feature
requested wasn't implemented in that MySQL version, or that a bug
described in a report has been fixed already in newer MySQL
versions. Sometimes the error is platform dependent; in such cases, it is
next to impossible to fix anything without knowing the operating system and
the version number of the platform.
Remember also to provide information about your compiler, if it is related to
the problem. Often people find bugs in compilers and think the problem is
MySQL related. Most compilers are under development all the time and
become better version by version, too. To determine whether or not your
problem depends on your compiler, we need to know what compiler is used.
Note that every compiling problem should be regarded as a bug report and
reported accordingly.
It is most helpful when a good description of the problem is included in the
bug report. That is, a good example of all the things you did that led to
the problem and the problem itself exactly described. The best reports are
those that include a full example showing how to reproduce the bug or
problem.
If a program produces an error message, it is very important to include the
message in your report! If we try to search for something from the archives
using programs, it is better that the error message reported exactly matches
the one that the program produces. (Even the case sensitivity should be
observed!) You should never try to remember what the error message was;
instead, copy and paste the entire message into your report!
If you have a problem with MyODBC, you should try to genereate a MyODBC
trace file. See section 16.6 Reporting problems with MyODBC.
Please remember that many of the people who will read your report will
do so using an 80-column display. When generating reports or examples
using the mysql command line tool, you should therefore use
the --vertical option (or the G statement terminator)
for output which would exceed the available width for such a display
(for example, with the EXPLAIN SELECT statement; see the
example below).
Please include the following information in your report:
-
The version number of the MySQL distribution you are using (for
example, MySQL 3.22.22). You can find out which version you are
running by executing
mysqladmin version. mysqladmin can be
found in the `bin' directory under your MySQL installation
directory.
-
The manufacturer and model of the machine you are working on.
-
The operating system name and version. For most operating systems, you can
get this information by executing the Unix command
uname -a.
-
Sometimes the amount of memory (real and virtual) is relevant.
If in doubt, include these values.
-
If you are using a source distribution of MySQL, the name and
version number of the compiler used is needed.
If you have a binary distribution, the distribution name is needed.
-
If the problem occurs during compilation, include the exact error
message(s) and also a few lines of context around the offending code in the
file where the error occurred.
-
If any database table is related to the problem, include the output from
mysqldump --no-data db_name tbl_name1 tbl_name2 ... This is very easy
to do and is a powerful way to get information about any table in a database
that will help us create a situation matching the one you have.
-
For speed-related bugs or problems with
SELECT statements, you should
always include the output of EXPLAIN SELECT ..., and at least the
number of rows that the SELECT statement produces. The more
information you give about your situation, the more likely it is that someone
can help you! For example, the following is an example of a very good bug
report (it should of course be posted with the mysqlbug script):
Example run using the mysql command line tool (note the use of the
G statement terminator for statements whose output width would
otherwise exceed that of an 80-column display device):
mysql> SHOW VARIABLES;
mysql> SHOW COLUMNS FROM ...G
<output-from-SHOW-COLUMNS>
mysql> EXPLAIN SELECT ...G
<output-from-EXPLAIN>
mysql> FLUSH STATUS;
mysql> SELECT ...;
<A short version of the output from SELECT,
including the time taken to run the query>
mysql> SHOW STATUS;
<output from SHOW STATUS>
-
If a bug or problem occurs while running MySQL, try to provide an
input script that will reproduce the anomaly. This script should include any
necessary source files. The more closely the script can reproduce your
situation, the better.
If you can't provide a script, you should at least include the output
from
mysqladmin variables extended-status processlist in your mail to
provide some information of how your system is performing!
-
If you think that MySQL produces a strange result from a query,
include not only the result, but also your opinion of what the result
should be and an account describing the basis for your opinion.
-
When giving an example of the problem, it's better to use the variable names,
table names, etc., that exist in your actual situation than to come up with
new names. The problem could be related to the name of a variable, table,
etc.! These cases are rare, perhaps, but it is better to be safe than
sorry. After all, it should be easier for you to provide an example that
uses your actual situation and it is by all means better for us. In case you
have data you don't want to show to others, you can use
ftp to
transfer it to ftp://www.mysql.com/pub/mysql/secret/. If the data are
really top secret and you don't want to show them even to us, then go ahead
and provide an example using other names, but please regard this as the last
choice.
-
Include all the options given to the relevant programs, if possible. For
example, indicate the options that you use when you start the
mysqld
daemon and that you use to run any MySQL client programs. The
options to programs like mysqld and mysql, and to the
configure script are often keys to answers and very relevant! It is
never a bad idea to include them anyway! If you use any modules, such as
Perl or PHP, please include the version number(s) of those as well.
-
If you can't produce a test case in a few rows, or if the test table
is too big to be mailed to the mailing list (more than 10 rows), you should
dump your tables using
mysqldump and create a `README' file
that describes your problem.
Create a compressed archive of your files using
tar and gzip or zip, and use ftp
to transfer the archive to ftp://www.mysql.com/pub/mysql/secret/.
Then send a short description of the problem to mysql@lists.mysql.com.
-
If your question is related to the privilege system, please include the
output of
mysqlaccess, the output of mysqladmin reload and all
the error messages you get when trying to connect! When you test your
privileges, you should first run mysqlaccess. After this, execute
mysqladmin reload version, and last you should try to connect with the
program that gives you trouble. mysqlaccess can be found in the
`bin' directory under your MySQL installation directory.
-
If you have a patch for a bug, that is good. But don't assume the patch is
all we need or that we will use it even if you don't provide some necessary
information such as test cases showing the bug that your patch fixes. We
might find problems with your patch or we might not understand it at all; if
so, we can't use it.
If we can't verify exactly what the patch is meant for, we won't use it.
Test cases will help us here. Show that the patch will handle all the
situations that may occur. If we find a borderline case (even a rare one)
where the patch won't work, the patch may be useless.
-
Guesses about what the bug is, why it occurs, or what it depends on,
are usually wrong. Even we can't guess such things without first
using a debugger to determine the real cause of a bug.
-
Indicate in your mail message that you have checked the reference manual
and mail archive so others know that you have tried to solve your
problem yourself.
-
If you get a
parse error, please check your syntax closely! If
you can't find something wrong with it, it's extremely likely that your
current version of MySQL doesn't support the query you are
using. If you are using the current version and the manual at
http://www.mysql.com/doc.html doesn't cover the syntax you are
using, MySQL doesn't support your query. In this case, your
only options are to implement the syntax yourself or email
If the manual covers the syntax you are using, but you have an older version
of MySQL, you should check the MySQL change history to see
when the syntax was implemented. See section D MySQL change history. In this case, you have the
option of upgrading to a newer version of MySQL.
-
If you have a problem such that your data appears corrupt or you get
errors when you access some particular table, you should first check and then
try repairing your tables with
myisamchk.
See section 13 Maintaining a MySQL installation.
-
If you often get corrupted tables you should try to find out when and
why this happens! In this case, the
`mysql-data-directory/'hostname'.err' file may contain some
information about what happened. Please include any relevant
information from this file in your bug report! Normally
mysqld should
NEVER crash a table if nothing killed it in the middle of an
update! If you can find the source of why mysqld dies, it's much
easier for us to provide you with a fix for the problem!
-
If possible, download the most recent version of MySQL and check
whether or not it solves your problem. All versions of MySQL are
thoroughly tested and should work without problems! We believe in making
everything as backward compatible as possible and you should be able to
switch MySQL versions in minutes! See section 4.3 Which MySQL version to use.
If you are a support customer, please cross-post the bug report to
the appropriate mailing list to see if someone else has experienced (and
perhaps solved) the problem.
For information on reporting bugs in MyODBC, see section 16.3 How to report problems with MyODBC.
For solutions to some common problems, see See section 18 Problems and common errors.
When answers are sent to you individually and not to the mailing list,
it is considered good etiquette to summarize the answers and send the
summary to the mailing list so that others may have the benefit of
responses you received that helped you solve your problem!
If you consider your answer to have broad interest, you may want to post it
to the mailing list instead of replying directly to the individual who
asked. Try to make your answer general enough that people other than the
original poster may benefit from it. When you post to the list, please make
sure that your answer is not a duplication of a previous answer.
Try to summarize the essential part of the question in your reply; don't feel
obliged to quote the entire original message.
Please don't post mail messages from your browser with HTML mode turned on!
Many users doesn't read mail with a browser!
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